From Order-Taker to Strategic Partner: 8 Practical Tips for a Small Business Owner
Hosted by the Illinois Small Business Development Council at the Chicagoland Chamber of Commerce
Join the Illinois Small Business Development Center (SBDC) for a virtual workshop led by Leslie Marshall, Past President of AMA Chicago and current Head of Marketing and Brand at neuRealities.
Many small business owners spend more time reacting to client requests than leading strategic conversations. In this hands-on session, Leslie shares eight tips for shifting from “service provider” to trusted strategic partner. Participants will learn how to strengthen client relationships, communicate their expertise more effectively, demonstrate greater value, and create opportunities for long-term growth.
Topics include:
- Building credibility and trust with clients
- Moving beyond transactional relationships
- Asking better business questions
- Communicating strategic value
- Managing expectations and improving collaboration
- Identifying growth opportunities with existing clients
- Positioning yourself as an advisor rather than a vendor
- Practical takeaways you can implement immediately
Don’t miss this opportunity to learn from an accomplished marketing and branding leader and gain insights that can help elevate your business relationships and results.
Featured Speakers
Adrienne McFarland
Director of Small Business | Small Business Development Center at the Chicagoland Chamber of Commerce
Leslie Marshall
Past President of AMA Chicago and Current Head of Marketing and Brand for neuRealities
This event is hosted by the Chicagoland Chamber of Commerce and our Illinois SBDC. Learn more about our small business services here.
Additional Information
Interested in joining the Chamber? Prospective members interested in joining, please contact membership@chicagolandchamber.org.
Virtual Event
Registration is required to attend.
Registration
Free