U.S. adults recognize the wide-sweeping impact of their local chamber, ACCE/Harris Poll survey finds

Results from a nationwide public opinion poll indicate chambers of commerce are vital to the prosperity of their communities. The Harris Poll survey, conducted on behalf of the Association of Chamber of Commerce Executives (ACCE), finds 81% of U.S. adults agree that their local chamber of commerce is a trusted resource and partner for businesses. Around nine in 10 feel that their local chamber has an impact on growing the local economy (90%) and addressing challenges within their community (88%).

“The poll’s findings assert the crucial role chambers of commerce play for businesses, economies and communities,” said Sheree Anne Kelly, ACCE president & CEO. “Chambers are trusted and innovative organizations. As a result, we are seeing tremendous momentum to bring even more bold leadership and lasting impact on the communities we serve.”

Key findings of the poll include:

Chambers are Trusted: 81% of U.S. adults agree that their local chamber is a trusted resource and partner for businesses. 90% feel that their local chamber has an impact on growing the local economy.

Chamber Membership Strengthens a Business’s Reputation: 64% of adults who are familiar with their local chamber are more likely to purchase goods and services from a business that they know is a member of their local chamber. 63% of these adults are more likely to recommend that business to someone else.

Chambers Serve Businesses and Communities: 76% of U.S. adults agree that local chambers are stewards of a strong local economy. 74% believe local chambers create jobs and promote local community development. 72% believe local chambers play a key role in addressing community challenges.

Business Owners See the Value: 65% of business owners see their local chamber as an advocate for initiatives and policies that are in the best interest of their business. 62% believe the chamber supports the growth and prosperity of their business.

People Want to Learn More About Their Local Chamber: 70% of U.S. adults wished they knew more about the work their local chamber does in the community. Specifically, they are most commonly interested in learning more about the type of impact local chambers have in their community (49%), more general information about chambers of commerce (43%), and which local businesses are members (42%).

Driving Economic Growth for Chicagoland

The recent ACCE/Harris Poll highlights the significant role chambers of commerce play in local communities, with 81% of U.S. adults viewing their local chamber as a trusted partner and 90% recognizing their impact on economic growth. The Chicagoland Chamber of Commerce embodies this trust and influence by championing Chicago’s business landscape through initiatives, resources, and community-focused events that support both established businesses and emerging entrepreneurs. The Chicagoland Chamber enhances members’ visibility, creating consumer loyalty and fostering connections that strengthen Chicago’s economy.

With 76% of adults affirming that local chambers support economic resilience, the Chicagoland Chamber’s advocacy, policy influence, and development programs help drive growth and address challenges unique to Chicago. Furthermore, 72% of respondents believe chambers address community issues—aligning with the Chicagoland Chamber’s commitment to workforce development and equitable opportunities. Events like Chicago-focused forums and networking gatherings provide insights into the Chamber’s impactful work, reflecting a dedication to creating a thriving, inclusive business environment that benefits the entire community.

The Full Report

For a deeper look into the transformative role chambers of commerce play in their communities, check out the full ACCE/Harris Poll report. Discover more insights on how local chambers, like the Chicagoland Chamber of Commerce, are trusted partners in economic growth, community development, and business advocacy. View the report to understand how chambers continue to address challenges and create opportunities that strengthen local economies and empower businesses.